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Mail any questions or bug information to support@speechstudio.com.  Our staff will help you solve the problem as quickly as possible.

Telephone support is available from 8am until 5pm Pacific Time, Monday through Friday.

Telephone numbers for Technical Support are:

  • (503) 520-9664
  • (503) 210-0324 (FAX)

For non-technical issues, please contact Customer Service.

Mailing List: Have questions and comments about SpeechStudio?  We have a discussion list where you can pose questions and submit suggestions.

SpeechStudio Suite 3 Support is here.

Technical Support Options

All SpeechStudio products, except Lexicon Lite, include one year of Electronic Support and free upgrades.  Customers of SpeechStudio Suite, Lexicon Builder Pro, and the SpeechStudio TAPI Control also have access to Premium Support for the first 30 days after their purchase.

All SpeechStudio products include free Email Support.

Premium Support:  Premium Support includes unlimited access to email and web-based support, including priority handling of email requests.  Premium Support includes version upgrades.

Electronic Support:  Electronic Support includes unlimited access to email and web-based support, including priority handling of email requests.  Telephone support is available on a per-incident basic.  Electronic Support includes version upgrades.

Email Support:  Email support includes unlimited access to email and web-based support.

Telephone support is available with Premium Support or on a per-incident basis.

Annual support contracts are available for Premium and Electronic Support.
 


Free upgrade.  Licensed users of SpeechStudio 2.X products purchased after September 1, 2002 are eligible for a free upgrade to SpeechStudio 3.0 products.  Contact Technical Support (support@speechstudio.com) to request a new CD or download.
 


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